Hotel Info & Policies

Please read all the hotel info and our policies, they are all outlined in this page. Instructions on reservations and cancellations are included.

Hotel Info & Policies

Read through our hotel info & policies. If you have any questions, please call the hotel.


Located in Condado, this hotel is 0.1mi (0.2 km) from Parque La Ventana del Mar and within 3 mi (5km) of the Puerto Rico Convention Center and the Jose Miguel Agrelot Coliseum. Castillo de San Cristóbal is 2.8mi (4.4km) away.


This hotel features a rooftop terrace, a 24-hours business center, smoke-free hotel, WIFI in the public areas is free. Additionally, coffee/tea in a common area, microwave provided in common area.


All 44 rooms in our facility offer free WiFi, balconies, and TV’s with cable channels. Other amenities available to guests include refrigerators, and showers. See photos of our rooms HERE.

  • Shower only
  • Cribs/infant beds available for a fee
  • Mini refrigerator
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Balcony
  • Air Conditioning
  • Cable TV service
  • Free WiFi


  • Garden patio
  • Smoke-free property
  • Tours and ticket assistance
  • Free WiFi
  • Rooftop terrace
  • Luggage storage
  • Elevator / lift
  • 24-hour front desk
  • Laundry facilities
  • Total number of rooms – 44
  • Number of floors – 5
  • Valet Parking Only – $25 per night


  • Family hotel
  • Free WiFi
  • Mini Refrigerator
  • Cribs/infant beds are available for a fee


If you have a request for specific accessibility needs, please note them at check out under a special note when you book your room


We have no parking available at our facilites. Street parking around the hotel is free. Valet parking is available for a fee with unlimited in and out privileges.


Additional Hotel Info & Policies



  • Check-in starts at 4:00 PM
  • Checkout time is 12:00 PM
  • Children are welcome
  • Rollaway/extra beds are available for a fee
  • Cribs/infant beds are available for a fee
  • Pets are NOT allowed. Service animals are allowed. Emotional support animals are not considered service animals.
  • Fees – The following fees and deposits are charged by the hotel at the time of service, check-in, or check out.
    • $20 + tax surcharge fee
    • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    • $150 Damage deposit via credit card authorization or cash (cash refundable upon checkout)


  • The guest may cancel free of charge until 3 days prior to arrival.
  • The guest will be charged the first night if they cancel in the 3 days prior to their arrival.
  • Non-Refundable rates are not refundable, regardless of how far in advance you cancel your reservation.
  • Non-Refundable – The guest will be charged the whole amount of the reservation for non-refundable reservations.
  • If you need to cancel your reservation, please call the hotel directly at our local number +1 (787) 722-5058. You may also send us an email at Please make sure you read all of our hotel info & policies. Book your room HERE.